Mira Design Privacy Policy

Last updated: 23/11/2025

Introduction

This is our privacy policy which outlines how we collect, use, and protect your data when you contact us at Mira Design.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to visitors of our website, people who contact us, and clients who enquire about our services.

Details

Business Name: Mira Design Ltd

Address: 19 Watergate Street, Chester, Cheshire, CH1 2LB

Email: miraprivatedesign@gmail.com

Phone: 01244 311685 / 07949 066076

Website: miradesignjewellery.co.uk

Mira Design Ltd is the data controller for the information we process.

What Personal Data We Collect

We only collect personal information that you provide directly when making an enquiry. This may include:

  • Name
  • Email address
  • Phone number
  • Any details you include in your message.

We DO NOT take online orders and therefore DO NOT collect or store payment information.

How We Collect Your Data

We collect your data when you:

  • Submit a contact form on our website
  • Email us directly
  • Call or text us
  • Contact us through social media (e.g., Instagram/Facebook)

How We Use Your Data

We use the personal information you provide to:

  • Respond to your enquires
  • Contact you regarding consultations or services
  • Provide information about bespoke jewellery requests
  • Maintain internal records and communications

We DO NOT use your data for automated decision-making or profiling

Legal Basis for Processing

We rely on the following lawful bases under the UK GDPR:

  • Contract/ steps taken before entering a contract – to respond to your enquiry and provide information about our services
  • Legitimate interests – to manage and improve customer communications.
  • Consent – where you have given clear permission for us to process your personal data. You may withdraw your consent at any time.

Sharing Your Data

We DO NOT sell or trade your personal data.

We may share your information only with trusted service providers such as:

  • Website hosting and technical providers
  • Email hosting services
  • IT and security providers

These companies may only use your data to provide services to us and must keep it secure.

Data Retention

We only retain personal data for as long as necessary to fulfil the purpose for which it was collected, including responding to enquires, providing our services, managing client relationships, and meeting legal, accounting, or regulatory requirements.

  • Enquiry and consultation communications are typically kept for up to 24 months from the date of last contact.
  • Client records relating to bespoke projects may be kept for longer where necessary for business, warranty, insurance, or legal purposes.
  • We regularly review the personal data we hold and securely delete or anonymise information that is no longer required.

You may request deletion of your personal data at any time. Where we are legally required to retain certain information, we will continue to store it securely and

How We Protect Your Data

We use appropriate technical and organisational measures to keep your data secure, including:

  • Secure WordPress hosting
  • HTTPS encryption
  • Password-protected systems
  • Restricted access to personal data

Your Rights

Under UK GDPR, you have the right to:

  • The right to be informed – to be told how we collect and use your personal data.
  • The right to access – to request a copy of the personal data we hold about you.
  • The right to rectification – to request that we correct any inaccurate or incomplete personal data.
  • The right to erasure – to request that we delete your personal data where there is no lawful reason for us to continue processing it.
  • The right to restrict processing – to request that we limit the way we use your personal data in certain circumstances.
  • The right to data portability – to request that we transfer your personal data to you or another service provider, where applicable.
  • The right to object – to object to us processing your personal data in certain circumstances, including direct marketing purposes.
  • Rights in relation to automated decision-making and profiling – you have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal or similarly significant effects. We do not use automated decision-making or profiling.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

You can exercise any of these rights by contacting us at: miraprivatedesign@gmail.com

International Data Transfers

Some of our service providers may store data outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your personal data in line with UK GDPR.

Cookies

Our website uses essential cookies necessary for it to function. We may also use analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

Third-Party Links & Social Media

Our website or social media pages may contain links to third-party websites or platforms. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “last updated” date.